Cookie Policy.
Last updated: 29 July 2026
What this policy covers
This policy explains how Journey South uses cookies and similar technologies (like local storage) on journeysouth.travel — what they do, which ones we use, and how you can control them.
For how we handle your personal information more broadly, see our Privacy Policy.
Who we are
This site is run by Journey South SA (Pty) Ltd, based in Noordhoek, Cape Town, South Africa. If you have any questions about this policy, please email us.
What cookies are
Cookies are small text files a website stores on your device. They do things like keep the site working, remember your preferences, and help us understand how the site is used. Some are set by us ("first-party") and some by the services we rely on ("third-party"). We also use similar technologies such as browser local storage, which we refer to as "cookies" throughout for simplicity.
The cookies we use
We group cookies into three categories. Strictly necessary cookies are always on; the rest only run if you agree.
Strictly necessary — always on
Essential for the site to work. These can't be switched off.
| Cookie / technology | Provider | Purpose | Duration |
|---|---|---|---|
| Consent record | Journey South (first-party) | Remembers your cookie choices so we don't ask again | Up to 12 months |
| Session / security | Supabase (first-party) | Keeps enquiry forms secure and the site functioning | Session |
Functional — only with your consent
Remember your choices and power features like live chat.
| Cookie / technology | Provider | Purpose | Duration |
|---|---|---|---|
| Zoho SalesIQ (visitor ID, chat session — e.g. local storage siqlsdb and related cookies) | Zoho (third-party) | Runs the live chat widget and remembers your conversation so you're not starting over | Session to ~1 year |
| Currency / region preference | Journey South (first-party) | Remembers whether you view prices in GBP or USD | Up to 12 months |
Analytics — only with your consent
Help us understand how families find and use the site so we can improve it. Aggregated; not used to identify you personally.
| Cookie | Provider | Purpose | Duration |
|---|---|---|---|
| _ga | Google Analytics 4 (third-party) | Distinguishes visitors | Up to 2 years |
| _ga_JG8H2QWPEN | Google Analytics 4 (third-party) | Keeps analytics session state | Up to 2 years |
| First-party analytics (/~api/analytics) | Journey South | Basic, privacy-light measurement of page visits | Session / short-lived |
Durations shown are the providers' standard values. Confirm exact names and lifetimes with a cookie scan before publishing.
Third-party services and their privacy policies
Some cookies are set by companies whose tools we use. We don't control their cookies, and we'd encourage you to read their policies:
How to manage your cookies
You're in control in three ways:
- On our site — use to accept or reject non-essential cookies, and to change your mind at any time.
- In your browser — most browsers let you block or delete cookies through their settings. Blocking strictly necessary cookies may stop parts of the site working.
- Opt out of Google Analytics — you can install Google's browser opt-out add-on.
Changes to this policy
We'll update this policy when our cookies change, and revise the date at the top. Please check back from time to time.
Contact
Questions about cookies or your data? Please email us.